UGC Blog on International Education
One of the most common questions I get from people is how to start from nothing and develop an effective social media monitoring scheme. Here's one example, from liveblogging the Egyptian elections.
The absolute basics of the platform and the conventions you need to know to start playing with it.
Four sessions of an hour each to take a group of reporters who had never seen Twitter before, and get them to the point where they felt empowered to start playing with it.
A 1-hour refresher on advanced search techniques and strategies for Twitter and Google.